Exchange Policy

We have a strict no-return/no-refund policy . All items undergo a rigorous quality check before dispatch.

Domestic Exchanges (Pakistan Only)
* Window: Within 3 days of delivery.
* Condition: Item must be unused, in original packaging, with tags intact.
* Process: Customers cover two-way shipping costs. Sale/Promotional items are Final Sale.

International Orders
* Sales are Final: Due to logistics and duties, we do not offer standard exchanges for international orders.
* Manufacturing Faults: If a genuine manufacturing defect is proven, we are committed to making it right. Contact our support team immediately; we will investigate and provide a fair resolution or compensation (such as a replacement or store credit).

How to Resolve a Concern
1. Contact Us: Reach out via (WhatsApp, Email button) with your Order Reference Number.
2. Provide Proof: For defects, please attach clear photos or videos of the issue.
3. Resolution: Our team will review your case within 48 hours to ensure your satisfaction.